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Evidence Guide: MSFBA3010 - Assess suitability of blinds or awnings

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

MSFBA3010 - Assess suitability of blinds or awnings

What evidence can you provide to prove your understanding of each of the following citeria?

Develop and maintain knowledge of products

  1. Characteristics of blind and awnings products and components are recognised
  2. Sample materials, products and visual aids are collected and organised for use in presentations
  3. Building styles, building codes, regulations and legislation are recognised
Characteristics of blind and awnings products and components are recognised

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Sample materials, products and visual aids are collected and organised for use in presentations

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Building styles, building codes, regulations and legislation are recognised

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assess suitability of customer requirements for building and location

  1. Questioning and active listening techniques are used to identify and clarify customer needs and requirements
  2. Location for product is inspected observing work health and safety (WHS) requirements
  3. Restrictions and limitations of building and natural environment are assessed
  4. Restrictions and limitations of blinds and awnings are assessed
Questioning and active listening techniques are used to identify and clarify customer needs and requirements

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Location for product is inspected observing work health and safety (WHS) requirements

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Restrictions and limitations of building and natural environment are assessed

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Restrictions and limitations of blinds and awnings are assessed

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Provide advice to customer following assessment

  1. Characteristics of products are explained using sample materials, visual aids and product specifications
  2. Building covenant and other regulations and legislative requirements are explained to the customer
  3. Range of styles and materials are presented to the customer for evaluation
  4. Customer queries are discussed and responded to using examples to illustrate advice on finished products
Characteristics of products are explained using sample materials, visual aids and product specifications

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Building covenant and other regulations and legislative requirements are explained to the customer

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Range of styles and materials are presented to the customer for evaluation

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Customer queries are discussed and responded to using examples to illustrate advice on finished products

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Finalise assessment

  1. Sample products are returned to storage
  2. Reports are prepared for the purpose of estimating and costing
  3. Relevant assessment and costing information is presented to customer
Sample products are returned to storage

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Reports are prepared for the purpose of estimating and costing

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Relevant assessment and costing information is presented to customer

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1

Develop and maintain knowledge of products

1.1

Characteristics of blind and awnings products and components are recognised

1.2

Sample materials, products and visual aids are collected and organised for use in presentations

1.3

Building styles, building codes, regulations and legislation are recognised

2

Assess suitability of customer requirements for building and location

2.1

Questioning and active listening techniques are used to identify and clarify customer needs and requirements

2.2

Location for product is inspected observing work health and safety (WHS) requirements

2.3

Restrictions and limitations of building and natural environment are assessed

2.4

Restrictions and limitations of blinds and awnings are assessed

3

Provide advice to customer following assessment

3.1

Characteristics of products are explained using sample materials, visual aids and product specifications

3.2

Building covenant and other regulations and legislative requirements are explained to the customer

3.3

Range of styles and materials are presented to the customer for evaluation

3.4

Customer queries are discussed and responded to using examples to illustrate advice on finished products

4

Finalise assessment

4.1

Sample products are returned to storage

4.2

Reports are prepared for the purpose of estimating and costing

4.3

Relevant assessment and costing information is presented to customer

Required Skills and Knowledge

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1

Develop and maintain knowledge of products

1.1

Characteristics of blind and awnings products and components are recognised

1.2

Sample materials, products and visual aids are collected and organised for use in presentations

1.3

Building styles, building codes, regulations and legislation are recognised

2

Assess suitability of customer requirements for building and location

2.1

Questioning and active listening techniques are used to identify and clarify customer needs and requirements

2.2

Location for product is inspected observing work health and safety (WHS) requirements

2.3

Restrictions and limitations of building and natural environment are assessed

2.4

Restrictions and limitations of blinds and awnings are assessed

3

Provide advice to customer following assessment

3.1

Characteristics of products are explained using sample materials, visual aids and product specifications

3.2

Building covenant and other regulations and legislative requirements are explained to the customer

3.3

Range of styles and materials are presented to the customer for evaluation

3.4

Customer queries are discussed and responded to using examples to illustrate advice on finished products

4

Finalise assessment

4.1

Sample products are returned to storage

4.2

Reports are prepared for the purpose of estimating and costing

4.3

Relevant assessment and costing information is presented to customer

Locate, interpret and apply information relevant to assessing suitability of blinds and awnings to a range of building and locations

Greet customer in an appropriate manner, use appropriate questioning techniques and provide feedback to customer to satisfy customer needs and requirements

Identify and select practical solutions to problems using analytical skills and monitor and evaluate solutions

Resolve conflict through negotiation

Show independence and initiative in making decisions

Use information technology (IT) to organise information

Communicate ideas and information to enable confirmation of work requirements and specifications and the reporting of work outcomes and problems, interpret basic plans and follow safety procedures

Avoid backtracking, work flow interruptions or wastage

Work with others and in a team by recognising dependencies and using cooperative approaches to optimise work flow and productivity

State or territory WHS legislation, regulations, standards and codes of practice relevant to the full range of processes for assessing suitability of blinds and awnings for situations

Organisational and site standards, requirements, policies and procedures for assessing suitability of blinds and awnings for situations

Reading and interpreting workplace documents, including work orders, work instructions and operator instructions

Established lines of communication and protocols

Types of tools and equipment used for assessing suitability of blinds and awnings for situations and procedures for their safe use, operation and maintenance

Types and styles of buildings and legislation that applies to their construction and modification/decoration

Terms used to describe components of blinds and awnings

Characteristics of materials used in the construction and installation of blinds and awnings

Storage systems and labelling

Procedures for the recording, reporting and maintenance of workplace records and information

Mathematical techniques for estimation and measurement

Range Statement

Specifies different work environments and conditions that may affect performance. Essential operating conditions that may be present (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) are included. Range is restricted to essential operating conditions and any other variables essential to the work environment.

Products and components include:

Holland-style blinds

Roman-style blinds

vertical-style blinds

timber, plastic and aluminium Venetian-style blinds

pleated-style blinds

wood weave-style blinds

canopy-style awnings

metal louvre-style awnings

aluminium roll-up style awnings

folding-arm style awnings

hardware and fixings

Building styles include:

heritage

period

single and multi-storey

Building codes include:

codes related to wind loads, fire attenuation and set backs

Legislation includes:

applicable legislation from all levels of government, including Commonwealth, state/territory and local council

heritage trusts and body corporate

Australian Standards

WHS

the environment

relevant industry codes of practice

duty of care and heritage

WHS requirements include:

Commonwealth, state or territory legislation and regulations

organisational safety policies and procedures

the use of personal protective equipment and clothing

firefighting equipment

first aid equipment

hazard and risk control and elimination of hazardous materials and substances

manual handling, including lifting and carrying

Restrictions and limitations include:

building:

materials, height, architectural integrity and access

natural environment:

overhang, space and height

weather:

wind rating, rainfall and directional perspective (i.e. north, south, east, west facing)

Active listening includes:

maintaining eye contact and asking questions to clarify meaning

Documentation includes:

quotation for work

sketches

drawings

work orders

customer care cards

Samples include:

fabric off-cuts

photographs

drawings and sketches

Visual aids include:

photographs

brochures

computer presentations

Customer requirements include:

sun protection

darkening effects

privacy

insulation

decoration

noise reduction

weather protection

presenting a professional image

advertising and branding

light dispersal